Delivery signed for by 'Rural'
There are certain areas of New Zealand that we define as ‘rural’ or ‘non-urban’, which means that they sit outside our regularly serviced areas (Business & Residential Delivery Zones) so we offer delivery to that area, but there is an additional 2 – 3 business days transit time compared to our regular service standard due to the lower density of deliveries.
What does ‘signed for by rural’ mean?
When your parcel is handed over to a rural delivery agent for the final stage of delivery, a signature cannot be collected at the delivery point. Once your parcel shows as signed for by “Rural”, please allow an additional 2–3 business days for delivery.
What are Rural/Non-Urban areas?
Post Haste Group
Couriers define rural/ non-urban areas as those that sit outside our regularly serviced areas (Business and residential Delivery Zones) and may differ from the rural classification of other courier and postal companies. Use the Address Checker Tool to check if your address is in a rural/non-urban area.
How long does it take for a parcel to arrive at a Rural/Non-Urban address?
Allow 4–5 business days for parcels sent to rural or non-urban addresses. Due to the low delivery density in these areas, deliveries are made less frequently.
How to reduce waiting times for parcels sent to Rural/Non-Urban addresses?
To receive your parcel sooner, you can have it delivered to one of our Agents. Simply contact your local Agent so they know to expect your parcel, then address the parcel to them. They will hold it for you until it’s convenient for you to collect.
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